Problems during registration or login?

1. You are already registered? 


Do you already have an account?

  • Then you no longer need to register and can simply login.


Do you already have an account but no longer know your user name?

 

Do you already have an account but no longer remember your password?


2. You have not received a confirmation E-Mail?


You were able to register but did not receive a confirmation E-Mail?

  • It may take a few minutes to send the confirmation E-Mail.
  • Please also check your spam folder.
  • If this does not help either, please contact our customer service info@boerse-stuttgart.de, stating the E-Mail address and user name you used.

3. You get an error message when submitting the registration form?


You want to send the form, but an error message appears instead?

  • Have you already registered in the past with the E-Mail address you entered?Then a new registration is not possible. Please use the forgotten password function. 
  • Have you already registered in the past with the same user name but a different E-Mail address?
    In this case, please contact our customer service info@boerse-stuttgart.de, stating the E-Mail address you used and your user name.

 

4. You cannot log in?

 

Do you know your user name and password and still can't log in?

  • Please note that they are case-sensitive.
  • If this does not help either, please contact our customer service at info@boerse-stuttgart.de, stating the E-Mail address and user name you are using.


Please understand that for data protection reasons we are not allowed to give you your user name over the phone.